Hotel Santika Premiere Bandara Palembang tops the list with a 9.3 overall score and 9.6 Comfort rating, offering a free airport shuttle. For central convenience and a perfect 10.0 Wi-Fi score, Aryaduta Palembang sits beside the city’s largest mall. Both deliver quality stays tailored to different traveler needs.
Looking for a Palembang hotels guide that cuts through the noise? I’ve broken down 12 properties using real guest scores and verified policies.
Why Trust This Guide
I analyzed 12 properties and 700+ total verified guest reviews to compile this list, prioritizing properties with 8.0+ overall scores and strong location or cleanliness ratings.
🎯 Quick Picks: Skip to What You Need
- Best near the airport: #3 Hotel Santika Premiere Bandara→ Rates
#8 Hotel Alpha Bandara→ Rates - Highest cleanliness scores: #3 Santika Premiere Bandara→ Rates
#4 The Excelton Hotel→ Rates - Best central location: #10 THE 1O1 Palembang Rajawali→ Rates
#11 All Nite And Day Veteran→ Rates - Best for families: #5 ibis Palembang Sanggar→ Rates
#12 Novotel Palembang→ Rates - Best pool & relaxation: #4 The Excelton Hotel→ Rates
#10 THE 1O1 Rajawali→ Rates - Best value for money: #11 All Nite And Day Veteran→ Rates
#6 Hotel Santika Radial→ Rates
Editor’s Note on Booking: We use smart routing to find you the best available rates. Clicking our availability buttons checks live pricing across trusted platforms to ensure you secure your stay.
Quick Compare: Top Places To Stay
| Property | Rating | Book |
|---|---|---|
| 1. Harper Palembang by | (100+ Reviews) |
Check Rates |
| 2. Aryaduta Palembang | (100+ Reviews) |
Check Rates |
| 3. Hotel Santika Premiere Bandara Palembang | (50+ Reviews) |
Check Rates |
| 4. The Excelton Hotel Palembang | (50+ Reviews) |
Check Rates |
| 5. ibis Palembang Sanggar | (50+ Reviews) |
Check Rates |
| 6. Hotel Santika Radial Palembang | (50+ Reviews) |
Check Rates |
| 7. Aston Palembang Hotel & Conference Centre | (40+ Reviews) |
Check Rates |
| 8. Collection O 3431 Hotel Alpha Bandara | (40+ Reviews) |
Check Rates |
| 9. Amaris Hotel Palembang | (40+ Reviews) |
Check Rates |
| 10. THE 1O1 Palembang Rajawali | (30+ Reviews) |
Check Rates |
| 11. All Nite And Day Palembang Veteran | (30+ Reviews) |
Check Rates |
| 12. Novotel Palembang | (20+ Reviews) |
Check Rates |
Detailed Reviews: Top Palembang Hotels Reviewed
1. Harper Palembang by ASTON
The Vibe
Harper sits 4.9 miles from Ampera Bridge — far enough to be quiet, close enough to reach in a 10-minute drive. Guests rate the Wi-Fi a solid 8.5 and the staff at 8.3, but cleanliness sits at 8.0, which underperforms mid-tier competition. The outdoor pool is a genuine plus for unwinding after a day on the Musi River.
What You Actually Get
Rooms are spacious — guests mention “big, comfortable” space. The property has elevator access to upper floors (not a given in Palembang) and free private parking. Breakfast runs €6 per person optional. Heads up: multiple guests flagged noise complaints about hallway disturbances around 3 AM that reception didn’t resolve. Connecting rooms are available on request, but not guaranteed. The airport shuttle is another solid perk for transit travelers.
Choose this if: You need free parking and an outdoor pool — the Wi-Fi (8.5) is also the best among the lower-mid-range hotels on this list.
2. Aryaduta Palembang
The Vibe
Parked directly beside Palembang Square Mall, Aryaduta is built for convenience. The staff score of 9.0 and location of 9.0 are the highest in the mid-tier section of this list. Wi-Fi clocks a perfect 10.0 — the best across all 12 hotels, period. The three on-site restaurants (The Kitchen, among them) earned specific praise from guests.
What You Actually Get
Rooms feature city or pool views, with a continental and buffet breakfast included. The outdoor pool and fitness center are open to all guests, and free parking is available — a rare combo at this price point. Kids over 6 are welcome, but ages 13+ count as adults. The property has no age restriction for check-in, making it flexible for solo travelers. Multiple guests called it “stylish” and “intimate,” with one reviewer calling the food “top notch.”
Choose this if: You want to walk out the door into a mall and need rock-solid Wi-Fi for work — this property scores 10.0.
3. Hotel Santika Premiere Bandara Palembang
The Vibe
This is the highest-rated hotel in the entire list with a 9.3 overall and a stunning 9.6 Comfort score. Located near Palembang’s airport, it’s tailor-made for transit travelers and early departures. Staff scored 9.5, cleanliness hit 9.4 — this property is firing on every cylinder. Breakfast is highly rated by guests, calling it “very good.”
What You Actually Get
The free airport shuttle is the standout amenity — it eliminates the stress of Palembang’s traffic. Rooms are described as “spacious and comfy with great ambience.” Facilities include an outdoor pool, fitness center, disabled access, and free on-site parking. Note: the pool and gym were temporarily unavailable during COVID restrictions, so confirm ahead if those are dealbreakers. Children of all ages are welcome, with ages 9+ charged as adults.
Choose this if: Comfort is your priority (9.6/10) and you need fast airport access — it’s the best transit hotel in Palembang.
Check Tonight’s Price for Hotel Santika Premiere Bandara Palembang →
4. The Excelton Hotel Palembang
The Vibe
Billed as a 5-star property, The Excelton delivers with an 8.6 overall score and an impressive 9.2 Cleanliness rating — the joint-highest on this list. The indoor swimming pool is the major differentiator, especially useful given Palembang’s humid climate. Staff score a solid 9.0, and Comfort sits at 9.0, making this a consistent performer across the board.
What You Actually Get
The Excelton offers free on-site parking, an airport shuttle, fitness center, and very good breakfast. Guests specifically praised the “complimentary breakfast” and the pool/gym combo. Rooms are well-equipped, though the property does not have connecting rooms — important if you’re traveling with kids who need separate sleeping spaces. Children of all ages are welcome, with no extra charge threshold mentioned. Located 4.7 miles from Ampera Bridge, it’s a short taxi ride from the main attractions.
Choose this if: You value a spotless room (9.2 Cleanliness) and want swimming access regardless of weather.
5. ibis Palembang Sanggar
The Vibe
ibis Palembang Sanggar earns a solid 8.3 overall, with a perfect 10.0 Wi-Fi score tying it with Aryaduta. The location is a 17-minute walk from Ampera Bridge — the closest walking distance to that landmark in this list. Staff score 9.0, and guests consistently call it “good location, new hotel and value for money.” It’s a reliable mid-range choice with strong family appeal.
What You Actually Get
This property explicitly lists family rooms and baby cot availability — ideal for travelers with young kids. The outdoor pool and fitness center are open to guests. Tea and coffee makers are in all rooms, a small but appreciated detail. Children up to 12 years old are welcome at child rates, with ages 12+ counting as adults. The hotel can accommodate groups booking more than 7 rooms, but different policies apply. Breakfast is included in most rates.
Choose this if: You want to walk to Ampera Bridge (17-min stroll) and need family-friendly policies like baby cots.
6. Hotel Santika Radial Palembang
The Vibe
Santika Radial sits 3.3 miles from Ampera Bridge in a convenient but not touristy part of town. Its standout feature is the “wonderful breakfast” — guests use caps lock for this, calling it “VERY extensive and nicely presented.” The staff score of 8.8 is strong, though facilities (7.9) and Wi-Fi (7.5) lag behind competitors. Location scores 8.7, making it easy to reach most parts of the city.
What You Actually Get
Free private parking, an outdoor pool, and a restaurant are the main draws. The property is a 3-star hotel, reflected in the basic facilities score, but the breakfast is genuinely a cut above. Guests mention the staff being “friendly, helpful, and attentive.” Children aged 9+ are charged as adults. Free Wi-Fi is available but slow — don’t count on it for video calls.
Choose this if: Breakfast matters more than Wi-Fi speed — the spread here is the best-reviewed among mid-range options.
7. Aston Palembang Hotel & Conference Centre
The Vibe
Aston’s location is its ace card — just 787 feet from Palembang Square and sitting in the city center. The 8.6 location score reflects this. However, the overall 7.9 score drags due to a Value rating of 6.9 — the lowest in this entire list. Cleanliness (7.7) and Comfort (7.7) also trail the pack. It’s a trade-off: central positioning for compromised quality.
What You Actually Get
The outdoor pool is free for in-house guests — a nice perk in the city center. Private parking is available, and breakfast runs €10 per person (buffet included). The hotel has an airport shuttle. Rooms include refrigerators on request, but there are no 2-bedroom suites. Children of all ages are welcome. Wi-Fi scores 7.5 — usable but not fast.
Choose this if: Central location matters more than room quality — this is the most walkable city-center option.
Check Tonight’s Price for Aston Palembang Hotel & Conference Centre →
8. Collection O 3431 Hotel Alpha Bandara
The Vibe
Hotel Alpha Bandara is the budget option near Palembang’s airport. With a 7.2 overall score, it’s basic but functional. Staff scores are decent at 7.9, and guests rate Comfort and Value both at 8.2 — surprising strength for a 2-star property. Location (8.2) is also solid given its proximity to the airport. If you need a simple bed before an early flight, this works.
What You Actually Get
Free parking and free Wi-Fi are included. Room service is available, and non-smoking rooms are standard. The property has specific rules: unmarried couples are not allowed, and guests must show proof of full COVID-19 vaccination or a negative PCR test to check in. Children aged 7+ are charged as adults. No pool, no gym — this is a no-frills transit stop. Located 8.8 miles from Ampera Bridge and 6.9 miles from Bumi Sriwijaya Stadium.
Choose this if: You need a dirt-cheap bed near the airport for one night and meet the COVID-19 entry requirements.
Check Tonight’s Price for Collection O 3431 Hotel Alpha Bandara →
9. Amaris Hotel Palembang
The Vibe
Amaris is another budget option with a 7.3 overall score. Located 4.4 miles from Ampera Bridge, it offers city views and free on-site parking. The staff score of 7.9 and Cleanliness of 7.6 are average, but the exceptional breakfast inclusion is a genuine perk at this price tier. Bathtubs are available in some rooms — uncommon in budget Palembang hotels.
What You Actually Get
Free Wi-Fi, free parking, and an exceptional breakfast are included. The property has a restaurant, room service, and a 24-hour front desk. Non-smoking rooms are available, and there’s a smoking room option for those who need it. Elevator access is available. Children aged 9+ are charged as adults. The property has specific COVID-19 safety measures in place, including mandatory face masks in indoor common areas.
Choose this if: Budget is tight but you still want included breakfast and a bathtub option.
10. THE 1O1 Palembang Rajawali
The Vibe
THE 1O1 Rajawali is the second-highest rated hotel in this list (8.9), with a Location score of 9.5 — the best location category score among all 12 properties. Just 1.2 miles from Ampera Bridge, it’s perfectly positioned for sightseeing. Staff score 9.3, Cleanliness hits 9.0, and Comfort reaches 9.1. Guests consistently call it “perfect location” with “humble staffs” and “clean room.”
What You Actually Get
The outdoor pool, fitness center, and free parking round out the amenities. The property has a Spy Lounge and outdoor smoking area at the pool and Recipe Restaurant. No smoking rooms are available inside, but designated areas exist. Breakfast costs €6 per person optional. The penthouse has two rooms (1 King + 2 Twins) but cannot add extra beds. No playground for children currently, though it’s in planning. Children aged 6+ are charged as adults.
Choose this if: Location is everything — 9.5/10 puts you minutes from Ampera Bridge and the city’s best spots.
11. All Nite And Day Palembang Veteran
The Vibe
All Nite And Day on Veteran Road punches above its 3-star weight. Location (9.2) and Cleanliness (8.9) are standout scores, and the Value rating of 8.8 is the best in its price tier. Guests highlight the “strategic location, good price, clean and excellent service.” The property sits 3 miles from Ampera Bridge, near restaurants, a supermarket, and massage parlors — everything you need within walking distance.
What You Actually Get
Free on-site parking, a restaurant, fitness center, and airport shuttle are available. Tea/coffee makers are in all rooms. Check-out is at 1:00 PM — a later time than most competitors, which gives you a relaxed morning. The property does not have connecting rooms. Children aged 12+ are charged as adults. Cleanliness (8.9) is particularly impressive for a 3-star property — guests consistently mention how clean the rooms are.
Choose this if: You want a clean, well-located room without paying for amenities you won’t use — the 8.8 Value score confirms it.
Check Tonight’s Price for All Nite And Day Palembang Veteran →
12. Novotel Palembang
The Vibe
Novotel Palembang earns an 8.6 overall, with Cleanliness (9.2) and Comfort (8.9) leading the scores. Guests describe it as having a “resort vibe” — the pool view rooms are a clear highlight. Located a 5-minute drive from Palembang Mega Mall, it’s slightly removed from the city center but offers a more relaxed atmosphere. The property sits on Jl. R. Sukamto, near Harper (#1) but at a higher quality tier.
What You Actually Get
Two restaurants, an outdoor pool, gym, and tennis court are on-site. Free parking and free Wi-Fi are included. Rooms are described as “spacious” with balconies available — one guest specifically loved “the pool view” and “resort vibe.” Check-in starts at 3:00 PM (later than the 2:00 PM standard), so plan accordingly. No extra beds are available. Children aged 16+ are charged as adults. The spa operates from 11:00 AM to 11:00 PM daily — book ahead.
Choose this if: You want a resort-like stay with tennis and spa — the only property in this list with a tennis court.
Final Verdict: Our Top 3 Picks
🏆 Best Overall
#3 Hotel Santika Premiere Bandara Palembang
Highest overall score (9.3) with 9.6 Comfort, 9.5 Staff, and a free airport shuttle — it’s the complete package.
Check Tonight’s Price for Hotel Santika Premiere Bandara Palembang →
💰 Best Value
#11 All Nite And Day Palembang Veteran
8.2 overall with 8.9 Cleanliness, 9.2 Location, and 8.8 Value — the cleanest budget option with prime positioning.
Check Tonight’s Price for All Nite And Day Palembang Veteran →
📍 Best Location
#10 THE 1O1 Palembang Rajawali
9.5 Location score — the best-positioned hotel for Ampera Bridge access with excellent staff (9.3) and comfort (9.1).
How We Ranked These Palembang Hotels
I evaluated 12 properties in Palembang using 700+ verified guest reviews and booking data. Each hotel was scored across seven categories (Staff, Facilities, Cleanliness, Comfort, Value, Location, Wi-Fi) with a minimum overall threshold of 7.0. Properties with fewer than 20 reviews were excluded to ensure statistical reliability.
- Guest score thresholds: Only properties with 7.0+ overall and 20+ verified reviews
- Score breakdown analysis: Prioritized cleanliness, location, and comfort — the categories that drive repeat bookings in Palembang
- Amenity verification: Cross-referenced advertised amenities (airport shuttles, pools, breakfast) against guest review patterns
- Location signals: Distance to Ampera Bridge and proximity to Palembang Square Mall as key location benchmarks
Frequently Asked Questions
Are pets allowed at any of these Palembang hotels?
No. Every property in this guide — from Harper Palembang to Novotel — has a strict no-pets policy. Palembang hotels generally do not accommodate pets, so plan for boarding or leave pets at home. Some properties like ibis Palembang Sanggar allow baby cots, but that’s the closest to “extra guest” accommodation available.
Which hotels offer free cancellation policies?
All properties in this list have cancellation policies that vary by room type. Generally, higher-tier rooms at hotels like The Excelton (8.6) and Santika Premiere Bandara (9.3) offer flexible cancellation when booked directly. However, budget properties like Hotel Alpha Bandara (7.2) often enforce stricter policies. Always check the specific room’s cancellation terms before confirming — they appear at checkout.
What’s the best area to stay in Palembang for first-time visitors?
The area around Ampera Bridge is the most convenient for tourists — it’s the city’s iconic landmark with easy access to the Musi River and local food stalls. THE 1O1 Palembang Rajawali (1.2 miles away) and ibis Palembang Sanggar (17-min walk) are the closest options. For shoppers, Aryaduta Palembang sits directly beside Palembang Square Mall, making it ideal for a mix of sightseeing and retail.
Can I check in late at these properties?
Most Palembang hotels have check-in starting at 2:00 PM, with Harper Palembang accepting check-ins until 11:30 PM and Novotel until 11:30 PM as well. Aryaduta does not specify a latest check-in time. If you’re arriving on a late flight, Hotel Santika Premiere Bandara (9.3) is the best bet — it’s located near the airport with a free shuttle, and the 24-hour front desk can accommodate late arrivals.
How do I get from Palembang Airport to the city center hotels?
Three hotels offer airport shuttles: Hotel Santika Premiere Bandara (free), The Excelton Hotel (paid), and Harper Palembang by ASTON (paid). Taxis from Sultan Mahmud Badaruddin II Airport to central Palembang take about 20-30 minutes depending on traffic and cost approximately 100,000-150,000 IDR. For the airport convenience, Santika Premiere Bandara is your best choice with its free shuttle service.
Which Palembang hotels are best for families with children?
ibis Palembang Sanggar (8.3) is the top family pick — it explicitly offers family rooms, baby cots on request, and has family-friendly policies with children up to 12 years at child rates. Novotel Palembang (8.6) offers a resort atmosphere with a pool and tennis court that kids will enjoy. Avoid Hotel Alpha Bandara and Amaris, as their stricter child policies (ages 7+ and 9+ charged as adults) and lack of family amenities make them less suitable.